{"id":498,"date":"2026-01-07T13:35:31","date_gmt":"2026-01-07T13:35:31","guid":{"rendered":"https:\/\/openroadpost.com\/index.php\/2026\/01\/07\/ai-for-life-insurance-customer-experience-part-two\/"},"modified":"2026-01-07T13:35:31","modified_gmt":"2026-01-07T13:35:31","slug":"ai-for-life-insurance-customer-experience-part-two","status":"publish","type":"post","link":"https:\/\/openroadpost.com\/index.php\/2026\/01\/07\/ai-for-life-insurance-customer-experience-part-two\/","title":{"rendered":"AI for life insurance customer experience: Part two"},"content":{"rendered":"<p>Mindy Chen, Mutual of Omaha&#8217;s vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.<\/p>\n","protected":false},"excerpt":{"rendered":"<p> Mindy Chen, Mutual of Omaha&#8217;s vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.  <\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-498","post","type-post","status-publish","format-standard","hentry","category-life-insurance"],"_links":{"self":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/posts\/498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/comments?post=498"}],"version-history":[{"count":0,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/posts\/498\/revisions"}],"wp:attachment":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/media?parent=498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/categories?post=498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/tags?post=498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}