{"id":497,"date":"2026-01-06T13:37:12","date_gmt":"2026-01-06T13:37:12","guid":{"rendered":"https:\/\/openroadpost.com\/index.php\/2026\/01\/06\/ai-to-improve-life-insurance-customer-experience-part-one\/"},"modified":"2026-01-06T13:37:12","modified_gmt":"2026-01-06T13:37:12","slug":"ai-to-improve-life-insurance-customer-experience-part-one","status":"publish","type":"post","link":"https:\/\/openroadpost.com\/index.php\/2026\/01\/06\/ai-to-improve-life-insurance-customer-experience-part-one\/","title":{"rendered":"AI to improve life insurance customer experience: Part one"},"content":{"rendered":"<p>Mindy Chen, Mutual of Omaha&#8217;s vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p> Mindy Chen, Mutual of Omaha&#8217;s vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.  <\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-497","post","type-post","status-publish","format-standard","hentry","category-life-insurance"],"_links":{"self":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/posts\/497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/comments?post=497"}],"version-history":[{"count":0,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/posts\/497\/revisions"}],"wp:attachment":[{"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/media?parent=497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/categories?post=497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/openroadpost.com\/index.php\/wp-json\/wp\/v2\/tags?post=497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}