Insurers lack adequate and accurate data, even finding incorrect death certificates, making it more difficult to assess underwriting risk correctly.
Old tech makes it harder for life insurers to deploy AI
Changes in life insurance products require more than retrofitting legacy technology, insurance technology executives say.
AI for life insurance customer experience: Part two
Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.
AI to improve life insurance customer experience: Part one
Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.
New York Life hires Soni
Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford.
Life insurance 2.0: Innovations and digital strategies fuel growth
Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with human support.
IICF announces CEO departure; Simply Business’ AI advisor: Insurance news
IICF announces CEO departure, Simply Business’ AI advisor, plus more insurance news.
Top insurtech funding rounds, November 2025
There were about 50 funding events in the insurtech sector in November 2025.
WIL 2025: MetLife’s Donna Carr leads by example
Successful leadership requires authenticity, accountability and the willingness to go pursue new opportunities when they arise.
State Farm sued over policies backed by distressed insurer PHL
Three people who bought PHL life insurance and annuity contracts from State Farm agents are seeking class-action status for their complaint, which was filed in Chicago federal court Nov. 26.